Mon premier blog

An accurate and accessible survey of modern psychological theory and practice, this reference offers professional writers practical advice for incorporating psychological elements into their work.

The essential "must have" tool for professionals who advise or negotiate with others in today's new economy. In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of your discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. The creation of trust is what earns the right to influence clients; trust is also at the root of client satisfaction and loyalty. The workings of trust are even more critical in the new economy than in Writer's Guide to Psychology: How to Write Accurately About Psychological Disorders, Clinical Treatment & Human Behavior pdf the old. Maister, Green, and Galford enrich our understanding of trust -- yet they have also written a deeply practical book. Using their model of "The Trust Equation," they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step -- engage, listen, frame, envision, and commit -- is richly described in distinct chapters. The book is peppered with pragmatic "top ten" lists aimed at improving advisors' effectiveness that can be put to use instantly. It also includes a trust self-diagnostic in the appendix. This immensely readable book will be welcomed by the inexperienced advisor and the most seasoned expert alike. The authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. Though they use the professional services advisor/client paradigm throughout the book, their prescriptions have resonance for other trust-reliant situations -- selling, customer relationship management, and internal staff functions like HR and information technology. The result is a tour de force -- brilliant, penetrating, unique. It is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.

____________________________
Author: Carolyn Kaufman
Number of Pages: 152 pages
Published Date: 01 Dec 2010
Publisher: Word Dancer Press
Publication Country: Sanger, CA, United States
Language: English
ISBN: 9781884995682
Download Link: Click Here
____________________________

Tags:

facebook,Writer's Guide to Psychology: How to Write Accurately About Psychological Disorders, Clinical Treatment & Human Behavior for PC,download ebook, download pdf, paperback,download epub, fb2, iPhone, zip, Read online, free ebook, kindle, free pdf, book review,download torrent Writer's Guide to Psychology: How to Write Accurately About Psychological Disorders, Clinical Treatment & Human Behavior by Carolyn Kaufman fb2,download book, ebook, facebook, Carolyn Kaufman download torrent,iPad, for mac, pocket, download torrent, epub download, ebook pdf, for PC, rariOS, mobi,

Thinking in Jazz: The Infinite Art of Improvisation free pdf
http://misgeovergi.mihanblog.com/post/55